Guaranteed Roofing Reviews and Ratings
Check out reviews and comments from our happy customers.
19:03 19 Aug 23
I highly recommend Guaranteed Roofing! We have used the company twice, first for a full roof replacement several years ago and most recently for soffit work needed due to damage caused by birds. For both jobs, Jason was responsive, pricing was very fair, his crew was great, and the results were better than expected.
11:47 28 Jun 23
I am very happy with Jason, Lou, and the team’s work. They were polite, professional, completed all the repairs, and identified areas that needed additional attention. Definitely would recommend them!
19:40 24 May 23
Jason’s team did a great job. Workmanship was great and work was done quickly and on time. Very easy to work with, I would use them again for any repair needs.
02:22 18 May 23
The team at Guaranteed Roofing did a great job installing our new roof. They were on time, worked hard, and kept good care of the surrounding area. Would highly recommend.
05:00 04 Mar 23
We have used this company several times recently do to wind damage. We can not say enough wonderful things about their work and professionalism. Everyone we’ve worked with at Guaranteed is professional and kind. If you need any roofing done do not look anywhere else. Call Jason Grimes and his professionals I guarantee you’ll not regret it
Neal Hargrave Sr
20:13 24 Oct 22
Had been having problems with our soffits upstairs and by the front door. Called around to get quotes and decided on Guaranteed Roofing. Spoke to Jason over the phone. We made an appointment and he personally came out to assess the situation. He quoted me a fairly decent price on the work that needed to be done and was very courteous and professional. He also explained what the crew would be doing - also the materials that he would be using. He also asked if we had any extra paint so that they could match the new with the old, and I told him that we could supply that. He had stated that they wouldn't be able to start the project for a couple of weeks because they were backlogged, but was eager to do the job.A week later, i was pleasantly surprised. I received a call that they could start that day! The two men crew came out, and started the project. They were very meticulous, making sure that the job was done properly and in a timely manner. While they worked on the project, Jason stopped by to see the progress and found another problem area by the door (that I never realized) and suggested that that area should be addressed also. They were finished with the project within three hours! (Painting included). We are very happy with the results and the professionalism that was shown by Jason and his crew! Will definitely recommend Guaranteed Roofing to anyone who needs quality roofing done at a great value and price! You can't go wrong with this amazing company!
15:13 21 Oct 22
I am very pleased with the work performed by Guaranteed Roofing. Jason was extremely helpful in explaining all details and processes, Ian did a great job keeping me informed on all the work as it was being completed, and the team was very efficient completing the installation and cleanup.
17:59 15 Oct 22
So happy to find this wonderful local business! Willy and his team did an outstanding job replacing our roof and gutters as well as replacing wood in a few water damaged areas. They came when they said they would & were professional and pleasant to have working at our home. Very happy with all of it!! Highly recommend!
00:11 07 Oct 22
Guarnteed Roofing was great to work with from start to finish. We met with Jason and he answered all of our questions. We were told that it would be 2 weeks for the material to arrive and not even a week later we got a call from Jason that his crew could come out the next day and install our roof. Jason came out the morning of and spoke to us and looked over the material. Ian was the team lead for the day and did an amazing job on keeping us up to date throughout the process. I'd highly recommend using this company and look forward to working with them in the future.
17:33 07 Sep 22
Excellent to work with from start to finish. The quality of their work cannot be beat. It’s so nice to have a contractor that you can trust!
23:23 11 Aug 22
We had a great experience from beginning to end using Guaranteed Roofing. Willie thoroughly explained the whole process, answered all our questions, and made us feel completely comfortable without any pressure. During the install, he sent us pictures to document the progress, and also highlight any areas of concern after tearing up the old shingles. They also did a great job with keeping the jobsite clean and protecting the adjacent landscaping. We are very happy with the results and would definitely recommend them to anyone looking for a replacement roof at a fair and competitive cost.
22:59 19 Jul 22
Jason quickly found the source of our leak and charged a minimal fee with no up-charging attempts. As I was asking questions he also happily educated me on how the leak occurred, what methods he used to identify it, how he sealed it, and more general information regarding roof replacement and what I can expect when that comes.Incredible customer service!
16:22 22 Jun 22
Jason was very attentive to our needs for roof, gutters, downspouts and did exactly as promised. The result is beautiful! The crew was efficient and cleaned up the mess without damaging our landscaping. I highly recommend Guaranteed Roofing.
16:12 01 Jun 22
I was impressed by the ease of the process from quote to finish! There was great communication at every step of the process. The team completed a full roof replacement in less than one day and did great job cleaning up. My roof looks amazing! Thanks Guaranteed Roofing!
00:18 26 Apr 22
I discovered that wind had blown off a dozen shingles from the ridge line of my roof and rain was coming. I used the on-line texting service that Guaranteed Roofing offers and I got a call back within minutes. Jason was very professional and helpful and agreed to come over that very afternoon to replace the shingles. He arrived on-time and got to work immediately. He uncovered the cause of the problem and within an hour had replaced all of the missing shingles before the rain hit. I am very impressed with Guaranteed Roofing and I wish I had hired them originally to install my roof. I highly recommend them.
00:20 16 Feb 22
Great Job! professional! I’ll be back if I need siding replaced
17:38 04 Jan 22
Very professional company. They exceeded my expectations from a value standpoint. Upfront about issues and what it would take/cost to fix the issue. Will be recommending to family/ friends.
21:37 08 Oct 21
Just had my roof replaced by Willie and his crew. They did a wonderful job, very professional! Willie walked me through each step in the process and answered all of my questions. I am so happy with my new roof!
13:39 27 Sep 21
Jason and his team replaced my roof & gutters. Did a great job. Everything was done before the expected finish date, great job cleaning up. Would never have known they were here. Highly recommended.
17:27 24 Sep 21
Very responsive and professional. Jason was out within a couple days to take a look at our roof and made a minor repair on the spot.
15:16 14 Sep 21
We are thrilled with our new roof and gutters and would definitely use Guaranteed Roofing again in the future! Very professional company - great communication and amazing work ethic by the crew. They were out at 7am and worked until 8pm each day so it was a very quick installation for our roof in Indian Hill.
13:20 14 Sep 21
We had a great experience using Guaranteed Roofing for our new roof and gutters. They were on time, efficient and did a great job. We are very happy with the finished product!
13:08 25 Aug 21
Jason and his team did an outstanding job replacing our roof, skylight & gutters in Turpin Hills. The job had some challenging issues do to the storm damage and Guaranteed Roofing exceeded all our expectations. We could not be happier with the final product.
17:13 18 Aug 21
I worked with Willie throughout the whole process. He was very responsive and professional. He took the time to answer all of our questions and made the process go really smooth. They were able to get us on the schedule quickly. His team showed up on time, worked really hard, and got everything done in one day. They also took a lot of time to clean everything up and just did a great job in general. The new roof looks great!
15:38 12 Jul 21
Repeat customer. I would use no one else for my roof jobs. They are fair priced and timely. Would definitely recommend.
12:58 09 Jul 21
I used Guaranteed Roofing to replace my roof that was leaking and to correct issues with the waviness of the roof. They did an excellent job. Arrived on time and had the entire job done in one day. Highly recommend them for any roof repairs!
16:00 28 Jun 21
Highly recommend this company for roof replacement. Willie was on site for the entire project on a Saturday to make sure we received a quality job. The roof tear off and replacement was done in one 12.5 hour day. Some of the hardest working people on the planet.
22:15 07 Jun 21
The price for this project was very fair. While not least expensive the owner Jason was super responsive and took care of quote and short discussion at very first visit. He did exactly what he said he would hiss crew worked very hard almost 12 hours snd never looks tired! Even at dnd of the day everyone was pleasant and smiling . They cleaned up perfectly snd our roof looks great. I will 100% recommend Guaranteed Roofing .
22:35 25 May 21
Guaranteed Roofing recently put on a new roof for us, and their attention to detail and work ethic was top notch. We would certainly use them again.
14:56 25 May 21
I highly recommend Guaranteed Roofing! Jason was super responsive, transparent, and fair. The team installed the roof in one day and it looks great!
15:01 19 May 21
Jason and his team did a excellent job from start to finish from Jason's prestation to the workmanship of the installers. I would recommend Guaranteed Roofing to anyone.They also offer a good value.
01:57 01 May 21
Most definitely would recommend. Had these guys come and do a complete roof replacement. Jason provided a very good price, was very responsive, and explained the entire process thoroughly. Installation was speedy, work quality was excellent, and finished product was just simply great. They even removed the ugly satellite dish from my roof and disposed of it for me. I appreciate the little things like that. If you are looking for a roofing company look no further.
16:33 29 Apr 21
Could not be happier with the quality, value and responsiveness of the team at Guaranteed Roofing. Extremely high quality work that exceeded expectations. I will recommend them to anyone needing roofing, sliding, etc. Great to work with!
20:38 26 Mar 21
Guaranteed roofing was willing to take on a custom job and they were professional, timely and well priced. Easy to work with highly recommend.
00:01 13 Mar 21
The crew from Guaranteed Roofing did an excellent job repairing my roof. They were on time very polite and cleaned up after their job, I think they even put my garbage cans away.
Christine and Erik Stanbery
15:12 05 Mar 21
They were very quick and great to work with. Explained very thoroughly what the issues were and how they fixed them. Would highly recommend!
19:37 01 Feb 21
Had a water damage issue where interior floors and a wall were damaged. Called Jason @ guaranteed roofing and he was out the next day and diagnosed the problem. Water was coming in between siding and brick veneer. He had his crews out the next day even though it was Saturday . There was also Urgency to get this done quickly and correctly since another winter storm was coming and Jason wanted to make sure the there was no more damage. I am so confident in his work that I am having Jason and his crew to do some more work. Great guys and they do great work !
18:46 10 Jan 21
Willie and Jason did a great job communicating and keeping in contact. Willie attended the insurance inspection and helped explain everything while I was communicating with my insurance provider.When the day came to do the roof replacement the crew was on time and very professional. They did a great job and then cleaned up the whole area to the point you wouldn't even know they were there.Very satisfied with the whole experience. Couldn't give a stronger recommendation.
20:01 29 Dec 20
I couldn't be happier with Guaranteed Roofing and the job they did replacing my roof. They were very easy to work with, responsive, professional, fast, clean, and did high quality work. They check all the boxes for a great roof replacement experience. I will definitely call them again!
17:49 18 Dec 20
Professional, responsive and the best value. I had several roofers come and provide me estimates for a total roof replacement on my house. When I reached out to Guaranteed, I received a prompt response from Jason and he provided the most fair price out of everyone. His turnaround was unbelievably quick and I had a new roof a very short time later. When his crew were finished, there wasn’t a single scrap of material from the job on my property. Everything was spotless and my new roof looks great! I couldn’t have asked for a better experience. I will recommend Guaranteed Roofing to anyone I can.
21:20 07 Dec 20
22 days ago a wind storm did considerable damage to my roof. After reaching out to my insurance company, I hit every possible source looking for a company to work with me as I went through this process. After visiting the Guaranteed Roofing website and reading the reviews, I was blown away, but still somewhat skeptical. If you have made it this far in the review, let the skepticism go. This company is incredible. I worked with Willie Hurst, and he was more than flexible when it came time to work with the insurance adjuster. His communication was informative, professional, polite and even welcoming. It made me feel like I had a friend helping me with this situation.When I left for work this morning, I had a palate of shingles on my driveway and a patch on my roof. By the time I came home, they roof was completed and there was no evidence that they had been here.Search no further. The reviews are real. This company may be the shining light in the dumpster fire that has been 2020.
16:34 26 Nov 20
Jason and his team have always been prompt, responsive and professional when responding to our repair requests without trying to up-sell customers like the national firms do. The company does not send out a business development sales person to inspect the roof but rather an experienced tradesman to handle the job.Homeowners concerned about hiring the right company look to others experience and read the reviews in hopes that they won’t be ripped off.We can honestly say if you are looking for integrity you can be assured that this company has it.
14:26 25 Nov 20
I am extremely satisfied with the work and the professionalism of Willie and his crew. Willie was super to work with. He was responsive to questions and had great suggestions. His crew that did the installation was great. They put in long days and coped with my roof which is very steep. They did a thorough clean up after completing the job. I highly recommend Willie, his crew and Guaranteed Roofing.
18:51 31 Oct 20
Guaranteed put a roof on my house six years ago. Looks great and they did a fantastic job. Here’s the reason for the review; I needed a quick inspection/repair in preparation for selling the house and Jason came back six years later on a day’s notice, did the inspection and made a minor repair. And then wouldn’t charge me for it. That’s integrity and service. Thanks!
01:07 28 Oct 20
Willie Hurst and his team were awesome. They replaced my roof. The new roof looks fantastic. They finished in less than a day and thoroughly cleaned up. Price was more than reasonable. Highly recommend Guaranteed Roofing.
16:48 08 Oct 20
Jason inspected my 20 years old roof today. Before he came, I even started to plan the budget for a roof replacement. After inspection, he told me that my roof is in a very good shape, probably could last another 3-5 years.Very good company to work with, definitely will do business with them in future.
20:06 15 Sep 20
Guaranteed Roofing replaced my roof and did a great job. They showed up on time and best of all cleaned up all around my home when they were done. I would recommend them to anyone in need of roof repair or replacement.
Lauren Della Bella
15:04 15 Aug 20
I have used Guaranteed Roofing a couple times for roof repair as well as soffit and fascia work. They are very timely, do a great job, clean up their work and are extremely reliable. They have been the only company I have tried that was able to solve leakage around my chimney. I have no hesitation recommending them and will use them in the future.
15:49 13 Aug 20
Jason and his crew did excellent work replacing a poorly installed and continuously leaking 2008 roof. I had four quotes from reputable companies, and he offered the best combination of quality and price. He answers any of your questions with as much explanation as you want. I also had him replace the gutters and repair fascia board. Very pleased with finally getting a worry free roof.
13:05 24 Jul 20
Jason was quick to answer my call to do a repair job and inspection. Literally, had a crew at my home in hours because they could for me in. Competitive pricing as well. I know they are busy but it was refreshing to get the service needed ASAP. They took pictures and wrote the inspection report.I wish more contractors were this easy to work with.
15:46 23 Jul 20
After another company provided a very high quote for a roof leak, Guaranteed Roofing provided us their honest feedback that much less work was required to solve the problem, which ultimately cost a fraction of the price while still solving the problem. We appreciated the integrity and the thorough explanation of the issue and solution, and even provided feedback on estimated lifespan for the roof for future work. I will be calling them for any future roof work.
17:52 22 Jul 20
The team at Guaranteed Roofing was fantastic to work with! We had storm damaged, they came out the same day to put a tarp on the roof to prevent further damage. We then contracted with them for a new roof, gutters & downspouts. Jason was very knowledgeable & articulate with the options available. He even helped us find the perfect color match for our home. We couldn’t be happier with their work and looking forward to many years of a beautiful roof!!! Thanks Jason & team!!!
22:04 25 Jun 20
I would highly recommend Guaranteed Roofing to anyone needing work on their roof. Their attention to detail was superior and beyond my expectations. Jason made sure every aspect of the job from start to finish was completed to his high standards. Jason went above and beyond to make sure I was 100% satisfied with the total job. He is truly a man of his word. When he says he’s going to do something you can take it to the bank. It was a pleasure doing business with Jason and Guaranteed Roofing.
14:35 22 Jun 20
Jason and his team at Guaranteed Roofing did a fantastic job on our new roof. They were on time, very professional, and they did a top quality job. The roof looks fantastic with attention to all the details. They were respectful to our property and left everything in great shape. I highly recommend them!!
16:38 12 Jun 20
Jason was great to work with. He got straight to the point when we set up the estimate and walked me through the process when the work was being done. Also, his team lead José was very courteous and always had a smile on his face. The team did a great job installing the roof and cleaning up. I'll definitely be calling these guys back to replace our gutters.
17:23 11 Jun 20
Jason and Guaranteed Roofing are true professionals. I have contacted with them twice and both times my expectations were exceeded. I am happy to recommend them to anyone looking for the best quality , performance and price. Great communication and always on time!
17:55 02 May 20
Jason and his crew did a great job replacing fascia on the side of our house. They were timely, easy to work with, and did quality work. Would highly recommend anytime.
20:26 22 Apr 20
Guaranteed Roofing did an outstanding job replacing our roof. They do very high quality work with complete integrity and professionalism. They deserve five stars in every category!
02:52 15 Apr 20
Recent storms caused a section of our siding to blow loose and hang in the breeze so my wife called Guaranteed Roofing and scheduled a repair. They gave us an arrival window and showed up almost dead on the start of that window. One of the crew let me know they were there and asked me to show him to area that needed the repair. Then they got right to work. Afterward one of the crew informed us that the work was done and explained both the problem and the fix. Later that day someone from the office contacted us to ensure we were satisfied with the repair.tl;dr Showed up on time, did good work, explained it to us then followed up to make sure it met our expectations.
01:33 01 Apr 20
We have used Guaranteed Roofing twice now and couldn't be happier with them. They are quick, great at communication & reasonably priced.
00:42 26 Mar 20
This company is great. They did my roof about 6 years ago. Recently had a leak in my room caused by a fallen tree branch. Not noticeable to an untrained eye. They came out today today to take a look and ended up just fixing my roof in under an hour at a very reasonable cost. They really take care of their customers. I highly recommend Guaranteed Roofing. Thanks guys!
15:09 18 Mar 20
If you are considering a new roof, I highly recommend Guaranteed Roofing. Jason is a knowledgeable professional. He thoroughly explained the process of replacing my roof and patiently answered my many questions.One the project day, the crew was courteous and professional and Jason was on site to update me on the progress. When they left that evening my yard was immaculate! You would never know they had been there.My roof is beautiful! Great job!
16:12 24 Jan 20
Best product, best, quickest, most efficient work, absolute best bang for the buck!
15:40 23 Jan 20
Jason was extremely professional, timely and knowledgeable. He fixed the issue the same day as well as explained what could happen in the future. Highly recommend!
00:47 22 Jan 20
Guaranteed Roofing did an amazing job on our last house with putting on a new roof on and when we have someone out for a quick service call on our new house, they were quick to respond and fixed the issues we were having. We have nothing but good things to say about GR and their crews. Awesome job guys, keep up the great work!
18:31 30 Dec 19
We had a water leak into our fireplace. Guaranteed Roofing found the source of the leak and fixed it. Jason and his crew are professional and experienced roofing contractors.
15:06 28 Dec 19
I had a roof leak on Dec. 27. Jason answered the phone when I called and came out the same morning to make repairs. He was on time and charged what he said he would! He is now my preferred Roofing Co.
20:49 03 Dec 19
We had an excellent experience with Jason and guaranteed roofing. Pricing was very fair - and much better than other estimates we received. The work qualify was outstanding. Jason was great at communicating start and end times of the project and explaining any delays (due to weather) and recommendations for the project. He made sure we were happy with the work being done and always made our project fee like his priority.
23:57 20 Nov 19
Communication outstanding & crew respectful while focused on doing work the right way.
22:16 19 Nov 19
Jason at Guaranteed Roofing was Fantastic to work with! He communicates very well and earned my trust quickly! I would highly recommend Jason and Guaranteed Roofing!
21:06 18 Nov 19
Great work and service. The wives quote over phone and schedules time for work. I was out of town. They sent pictures to show the work completed and invoice was lower than quote based on the work needed. Trustworthy, responsive and reliable!
02:45 27 Oct 19
This was the first roof replacement that I have been through and Jason made the process simple and painless. He was patient and thorough explaining exactly how his crew would get the job done. He was willing to discuss with my insurance company and help get some addition storm damage covered. Finally, the work was completed on time and in an efficient manner. Jason was also willing to come help with some additional siding when other contractors refused to do such a minimal job. Jason is honest and easy to work with. Highly recommend Guaranteed Roofing.
18:01 01 Oct 19
Was very prompt, found our issue right away, and got it fixed just as fast. Definitely recommend!
21:25 23 Sep 19
Great roofing company. Scheduled the visit within days of first call, and completed the repaid very shortly after that. Work was completed on time and the cost was very reasonable. They even lowered the initial estimate because they were able to reuse our existing gutter. I would strongly recommend Guaranteed Roofing.
23:12 10 Sep 19
Jason is great to work with. Timely response, fair quotes, dependable, and quality work! We have used Guaranteed Roofing several times and never been disappointed!
16:06 03 Sep 19
They came on short notice and were incredibly thorough. Jason was personable and took the time to explain the job in great detail. Overall we were thrilled with the service. Highly recommend!!
11:37 29 Aug 19
Jason got back with me fast. He was on time and thorough. He is very professional. I would definitely call on his services again and refer him.
16:03 22 Aug 19
The owner showed up on time and gave a warning call! He was very professional and offered a very reasonable price for great work. Had a small leak in our roof. I would highly recommend. Will use in the future.
19:35 13 Aug 19
Fast and helpful! Repairs were made the same day - Thanks!!
15:17 13 Aug 19
My experience with Guaranteed Roofing was great! They are professional and do high quality work. I definitely recommend them!
15:33 08 Aug 19
On time and courteous. Would definitely call again for repairs.
13:55 02 Aug 19
Great service, showed up and got the job done, did a perfect job and cleaned up after they were done. Thank you!
14:40 13 Jul 19
Jason from Guaranteed Roofing arrived promptly and assessed our problem.( roof leak) He took pictures to show us the problem which was very helpful to us! He fixed the problem and at our request he assessed the life of the roof for us. We will use Jason from Guaranteed Roofing to replace our roof when needed in the future and he will be who we call for any maintenance issues in the future.
13:43 01 Jul 19
Very high quality work. Company owner is very approachable and communicative throughout the entire process. Highest rated company in the area for a reason!
Christopher R. McIntire
00:54 28 Jun 19
We had an issue with our roof in early June during the heavy rain and Jason responded immediately to our call that day. He determined the root cause and as soon as weather permitted, fixed. The quality of work was top notch at an incredibly economical price.On top of that, after the next rain, he followed up to make sure the fixes solved the issue (they did!).Amazing customer service - highly suggested!
22:35 20 Jun 19
Jason was prompt and very professional . Same day repair and he didn't try to upsell us on anything we didn't need . I am very satisfied with their service and will highly recommend.
13:27 31 May 19
Would highly recommend and will definitely use again. They were hired to repair flashing and nail pops, and to replace any missing shingles. They were very professional, quick to respond and were very good and thorough with communication, making sure I was comfortable with the work performed. Upon request, they even gave me pictures of the work performed on my roof. Great job!
15:32 08 Sep 18
The owner is prompt with communications and replies to questions. The no-nonsense quote and process was easy; competing bids started at some ridiculous high...
07:43 30 Jul 18
Jason was quick and easy to work with, and he came up with a simple solution compared to others than wanted to make it into a bigger project than necessary.
06:00 13 Jul 18
I needed some for a second opinion and it needed to be done in a timely manner, Jason went above and beyond helping me and was able to meet all my needs...