Managing large caseloads for 14 years in the social work field, prepared Kim for the day to day management of our office. Utilizing her multi-tasking and organizational skills, she makes sure that you have the best experience from start to finish. She made the move to work alongside her husband Jason, owner of Guaranteed Roofing, and the two are helping happy customers every day. When she’s not exceeding your expectations you will find Kim gardening, exercising and spending time with her family.
We have used this company several times recently do to wind damage. We can not say enough wonderful things about their work and professionalism. Everyone we’ve worked with at Guaranteed is professional and kind. If you need any roofing done do not look anywhere else. Call Jason Grimes and his professionals I guarantee you’ll not regret it
Had been having problems with our soffits upstairs and by the front door. Called around to get quotes and decided on Guaranteed Roofing. Spoke to Jason over the phone. We made an appointment and he personally came out to assess the situation. He quoted me a fairly decent price on the work that needed to be done and was very courteous and professional. He also explained what the crew would be doing - also the materials that he would be using. He also asked if we had any extra paint so that they could match the new with the old, and I told him that we could supply that. He had stated that they wouldn't be able to start the project for a couple of weeks because they were backlogged, but was eager to do the job.A week later, i was pleasantly surprised. I received a call that they could start that day! The two men crew came out, and started the project. They were very meticulous, making sure that the job was done properly and in a timely manner. While they worked on the project, Jason stopped by to see the progress and found another problem area by the door (that I never realized) and suggested that that area should be addressed also. They were finished with the project within three hours! (Painting included). We are very happy with the results and the professionalism that was shown by Jason and his crew! Will definitely recommend Guaranteed Roofing to anyone who needs quality roofing done at a great value and price! You can't go wrong with this amazing company!
I am very pleased with the work performed by Guaranteed Roofing. Jason was extremely helpful in explaining all details and processes, Ian did a great job keeping me informed on all the work as it was being completed, and the team was very efficient completing the installation and cleanup.
So happy to find this wonderful local business! Willy and his team did an outstanding job replacing our roof and gutters as well as replacing wood in a few water damaged areas. They came when they said they would & were professional and pleasant to have working at our home. Very happy with all of it!! Highly recommend!
Guarnteed Roofing was great to work with from start to finish. We met with Jason and he answered all of our questions. We were told that it would be 2 weeks for the material to arrive and not even a week later we got a call from Jason that his crew could come out the next day and install our roof. Jason came out the morning of and spoke to us and looked over the material. Ian was the team lead for the day and did an amazing job on keeping us up to date throughout the process. I'd highly recommend using this company and look forward to working with them in the future.
We had a great experience from beginning to end using Guaranteed Roofing. Willie thoroughly explained the whole process, answered all our questions, and made us feel completely comfortable without any pressure. During the install, he sent us pictures to document the progress, and also highlight any areas of concern after tearing up the old shingles. They also did a great job with keeping the jobsite clean and protecting the adjacent landscaping. We are very happy with the results and would definitely recommend them to anyone looking for a replacement roof at a fair and competitive cost.
Jason quickly found the source of our leak and charged a minimal fee with no up-charging attempts. As I was asking questions he also happily educated me on how the leak occurred, what methods he used to identify it, how he sealed it, and more general information regarding roof replacement and what I can expect when that comes.Incredible customer service!
Jason was very attentive to our needs for roof, gutters, downspouts and did exactly as promised. The result is beautiful! The crew was efficient and cleaned up the mess without damaging our landscaping. I highly recommend Guaranteed Roofing.
I was impressed by the ease of the process from quote to finish! There was great communication at every step of the process. The team completed a full roof replacement in less than one day and did great job cleaning up. My roof looks amazing! Thanks Guaranteed Roofing!
I discovered that wind had blown off a dozen shingles from the ridge line of my roof and rain was coming. I used the on-line texting service that Guaranteed Roofing offers and I got a call back within minutes. Jason was very professional and helpful and agreed to come over that very afternoon to replace the shingles. He arrived on-time and got to work immediately. He uncovered the cause of the problem and within an hour had replaced all of the missing shingles before the rain hit. I am very impressed with Guaranteed Roofing and I wish I had hired them originally to install my roof. I highly recommend them.
Just had my roof replaced by Willie and his crew. They did a wonderful job, very professional! Willie walked me through each step in the process and answered all of my questions. I am so happy with my new roof!
We are thrilled with our new roof and gutters and would definitely use Guaranteed Roofing again in the future! Very professional company - great communication and amazing work ethic by the crew. They were out at 7am and worked until 8pm each day so it was a very quick installation for our roof in Indian Hill.
Jason and his team did an outstanding job replacing our roof, skylight & gutters in Turpin Hills. The job had some challenging issues do to the storm damage and Guaranteed Roofing exceeded all our expectations. We could not be happier with the final product.
I worked with Willie throughout the whole process. He was very responsive and professional. He took the time to answer all of our questions and made the process go really smooth. They were able to get us on the schedule quickly. His team showed up on time, worked really hard, and got everything done in one day. They also took a lot of time to clean everything up and just did a great job in general. The new roof looks great!
I used Guaranteed Roofing to replace my roof that was leaking and to correct issues with the waviness of the roof. They did an excellent job. Arrived on time and had the entire job done in one day. Highly recommend them for any roof repairs!
Highly recommend this company for roof replacement. Willie was on site for the entire project on a Saturday to make sure we received a quality job. The roof tear off and replacement was done in one 12.5 hour day. Some of the hardest working people on the planet.
The price for this project was very fair. While not least expensive the owner Jason was super responsive and took care of quote and short discussion at very first visit. He did exactly what he said he would hiss crew worked very hard almost 12 hours snd never looks tired! Even at dnd of the day everyone was pleasant and smiling . They cleaned up perfectly snd our roof looks great. I will 100% recommend Guaranteed Roofing .
Most definitely would recommend. Had these guys come and do a complete roof replacement. Jason provided a very good price, was very responsive, and explained the entire process thoroughly. Installation was speedy, work quality was excellent, and finished product was just simply great. They even removed the ugly satellite dish from my roof and disposed of it for me. I appreciate the little things like that. If you are looking for a roofing company look no further.
Could not be happier with the quality, value and responsiveness of the team at Guaranteed Roofing. Extremely high quality work that exceeded expectations. I will recommend them to anyone needing roofing, sliding, etc. Great to work with!
Had a water damage issue where interior floors and a wall were damaged. Called Jason @ guaranteed roofing and he was out the next day and diagnosed the problem. Water was coming in between siding and brick veneer. He had his crews out the next day even though it was Saturday . There was also Urgency to get this done quickly and correctly since another winter storm was coming and Jason wanted to make sure the there was no more damage. I am so confident in his work that I am having Jason and his crew to do some more work. Great guys and they do great work !
Willie and Jason did a great job communicating and keeping in contact. Willie attended the insurance inspection and helped explain everything while I was communicating with my insurance provider.When the day came to do the roof replacement the crew was on time and very professional. They did a great job and then cleaned up the whole area to the point you wouldn't even know they were there.Very satisfied with the whole experience. Couldn't give a stronger recommendation.
I couldn't be happier with Guaranteed Roofing and the job they did replacing my roof. They were very easy to work with, responsive, professional, fast, clean, and did high quality work. They check all the boxes for a great roof replacement experience. I will definitely call them again!
Professional, responsive and the best value. I had several roofers come and provide me estimates for a total roof replacement on my house. When I reached out to Guaranteed, I received a prompt response from Jason and he provided the most fair price out of everyone. His turnaround was unbelievably quick and I had a new roof a very short time later. When his crew were finished, there wasn’t a single scrap of material from the job on my property. Everything was spotless and my new roof looks great! I couldn’t have asked for a better experience. I will recommend Guaranteed Roofing to anyone I can.
22 days ago a wind storm did considerable damage to my roof. After reaching out to my insurance company, I hit every possible source looking for a company to work with me as I went through this process. After visiting the Guaranteed Roofing website and reading the reviews, I was blown away, but still somewhat skeptical. If you have made it this far in the review, let the skepticism go. This company is incredible. I worked with Willie Hurst, and he was more than flexible when it came time to work with the insurance adjuster. His communication was informative, professional, polite and even welcoming. It made me feel like I had a friend helping me with this situation.When I left for work this morning, I had a palate of shingles on my driveway and a patch on my roof. By the time I came home, they roof was completed and there was no evidence that they had been here.Search no further. The reviews are real. This company may be the shining light in the dumpster fire that has been 2020.
Jason and his team have always been prompt, responsive and professional when responding to our repair requests without trying to up-sell customers like the national firms do. The company does not send out a business development sales person to inspect the roof but rather an experienced tradesman to handle the job.Homeowners concerned about hiring the right company look to others experience and read the reviews in hopes that they won’t be ripped off.We can honestly say if you are looking for integrity you can be assured that this company has it.
I am extremely satisfied with the work and the professionalism of Willie and his crew. Willie was super to work with. He was responsive to questions and had great suggestions. His crew that did the installation was great. They put in long days and coped with my roof which is very steep. They did a thorough clean up after completing the job. I highly recommend Willie, his crew and Guaranteed Roofing.
Guaranteed put a roof on my house six years ago. Looks great and they did a fantastic job. Here’s the reason for the review; I needed a quick inspection/repair in preparation for selling the house and Jason came back six years later on a day’s notice, did the inspection and made a minor repair. And then wouldn’t charge me for it. That’s integrity and service. Thanks!
Willie Hurst and his team were awesome. They replaced my roof. The new roof looks fantastic. They finished in less than a day and thoroughly cleaned up. Price was more than reasonable. Highly recommend Guaranteed Roofing.
Jason inspected my 20 years old roof today. Before he came, I even started to plan the budget for a roof replacement. After inspection, he told me that my roof is in a very good shape, probably could last another 3-5 years.Very good company to work with, definitely will do business with them in future.
Guaranteed Roofing replaced my roof and did a great job. They showed up on time and best of all cleaned up all around my home when they were done. I would recommend them to anyone in need of roof repair or replacement.
I have used Guaranteed Roofing a couple times for roof repair as well as soffit and fascia work. They are very timely, do a great job, clean up their work and are extremely reliable. They have been the only company I have tried that was able to solve leakage around my chimney. I have no hesitation recommending them and will use them in the future.
Jason and his crew did excellent work replacing a poorly installed and continuously leaking 2008 roof. I had four quotes from reputable companies, and he offered the best combination of quality and price. He answers any of your questions with as much explanation as you want. I also had him replace the gutters and repair fascia board. Very pleased with finally getting a worry free roof.
Jason was quick to answer my call to do a repair job and inspection. Literally, had a crew at my home in hours because they could for me in. Competitive pricing as well. I know they are busy but it was refreshing to get the service needed ASAP. They took pictures and wrote the inspection report.I wish more contractors were this easy to work with.
After another company provided a very high quote for a roof leak, Guaranteed Roofing provided us their honest feedback that much less work was required to solve the problem, which ultimately cost a fraction of the price while still solving the problem. We appreciated the integrity and the thorough explanation of the issue and solution, and even provided feedback on estimated lifespan for the roof for future work. I will be calling them for any future roof work.
The team at Guaranteed Roofing was fantastic to work with! We had storm damaged, they came out the same day to put a tarp on the roof to prevent further damage. We then contracted with them for a new roof, gutters & downspouts. Jason was very knowledgeable & articulate with the options available. He even helped us find the perfect color match for our home. We couldn’t be happier with their work and looking forward to many years of a beautiful roof!!! Thanks Jason & team!!!
I would highly recommend Guaranteed Roofing to anyone needing work on their roof. Their attention to detail was superior and beyond my expectations. Jason made sure every aspect of the job from start to finish was completed to his high standards. Jason went above and beyond to make sure I was 100% satisfied with the total job. He is truly a man of his word. When he says he’s going to do something you can take it to the bank. It was a pleasure doing business with Jason and Guaranteed Roofing.
Jason and his team at Guaranteed Roofing did a fantastic job on our new roof. They were on time, very professional, and they did a top quality job. The roof looks fantastic with attention to all the details. They were respectful to our property and left everything in great shape. I highly recommend them!!
Jason was great to work with. He got straight to the point when we set up the estimate and walked me through the process when the work was being done. Also, his team lead José was very courteous and always had a smile on his face. The team did a great job installing the roof and cleaning up. I'll definitely be calling these guys back to replace our gutters.
Jason and Guaranteed Roofing are true professionals. I have contacted with them twice and both times my expectations were exceeded. I am happy to recommend them to anyone looking for the best quality , performance and price. Great communication and always on time!
Called and left voicemail twice. Contacted via text message on website, received a confirmation text back saying they will reach out shortly. Now 2+ days later and I have never even gotten to speak to anyone.
Recent storms caused a section of our siding to blow loose and hang in the breeze so my wife called Guaranteed Roofing and scheduled a repair. They gave us an arrival window and showed up almost dead on the start of that window. One of the crew let me know they were there and asked me to show him to area that needed the repair. Then they got right to work. Afterward one of the crew informed us that the work was done and explained both the problem and the fix. Later that day someone from the office contacted us to ensure we were satisfied with the repair.tl;dr Showed up on time, did good work, explained it to us then followed up to make sure it met our expectations.
This company is great. They did my roof about 6 years ago. Recently had a leak in my room caused by a fallen tree branch. Not noticeable to an untrained eye. They came out today today to take a look and ended up just fixing my roof in under an hour at a very reasonable cost. They really take care of their customers. I highly recommend Guaranteed Roofing. Thanks guys!
If you are considering a new roof, I highly recommend Guaranteed Roofing. Jason is a knowledgeable professional. He thoroughly explained the process of replacing my roof and patiently answered my many questions.One the project day, the crew was courteous and professional and Jason was on site to update me on the progress. When they left that evening my yard was immaculate! You would never know they had been there.My roof is beautiful! Great job!
Guaranteed Roofing did an amazing job on our last house with putting on a new roof on and when we have someone out for a quick service call on our new house, they were quick to respond and fixed the issues we were having. We have nothing but good things to say about GR and their crews. Awesome job guys, keep up the great work!
We had an excellent experience with Jason and guaranteed roofing. Pricing was very fair - and much better than other estimates we received. The work qualify was outstanding. Jason was great at communicating start and end times of the project and explaining any delays (due to weather) and recommendations for the project. He made sure we were happy with the work being done and always made our project fee like his priority.
Great work and service. The wives quote over phone and schedules time for work. I was out of town. They sent pictures to show the work completed and invoice was lower than quote based on the work needed. Trustworthy, responsive and reliable!
This was the first roof replacement that I have been through and Jason made the process simple and painless. He was patient and thorough explaining exactly how his crew would get the job done. He was willing to discuss with my insurance company and help get some addition storm damage covered. Finally, the work was completed on time and in an efficient manner. Jason was also willing to come help with some additional siding when other contractors refused to do such a minimal job. Jason is honest and easy to work with. Highly recommend Guaranteed Roofing.
Great roofing company. Scheduled the visit within days of first call, and completed the repaid very shortly after that. Work was completed on time and the cost was very reasonable. They even lowered the initial estimate because they were able to reuse our existing gutter. I would strongly recommend Guaranteed Roofing.
The owner showed up on time and gave a warning call! He was very professional and offered a very reasonable price for great work. Had a small leak in our roof. I would highly recommend. Will use in the future.
Jason from Guaranteed Roofing arrived promptly and assessed our problem.( roof leak) He took pictures to show us the problem which was very helpful to us! He fixed the problem and at our request he assessed the life of the roof for us. We will use Jason from Guaranteed Roofing to replace our roof when needed in the future and he will be who we call for any maintenance issues in the future.
We had an issue with our roof in early June during the heavy rain and Jason responded immediately to our call that day. He determined the root cause and as soon as weather permitted, fixed. The quality of work was top notch at an incredibly economical price.On top of that, after the next rain, he followed up to make sure the fixes solved the issue (they did!).Amazing customer service - highly suggested!
Would highly recommend and will definitely use again. They were hired to repair flashing and nail pops, and to replace any missing shingles. They were very professional, quick to respond and were very good and thorough with communication, making sure I was comfortable with the work performed. Upon request, they even gave me pictures of the work performed on my roof. Great job!
This company did a great job replacing my roof. It was completed in one day and looks very nice. Willie kept me up to date the entire process and was very pleasant to work with. I would definitely recommend this company to others.
Guarantees Roofing was a pleasure to work with. They quickly responded to our request for a bid on a 50 year old ranch home in Mason. Their bid was competitive and they were able too meet our timelines.The work crew demo the old roof and installed the new roof in just one day. The crew was professional and clean.After the roof we installed we decided to install a new ventilation system in the kitchen. The vent needed to go through the new roof. So we called Guarantee Roofing and they came back and made it work.